At NH HIKE, we respect your privacy and are committed to protecting any personal information you may choose to share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our apps.
1. Information We Collect
We follow a strict data minimization approach. In most cases, we do not capture or store any personal information from visitors to our website.
Newsletter Subscription (“Join the Adventure”)
If you voluntarily opt-in by filling out the subscription form, we collect only your email address. This information is used solely to send you occasional newsletters, updates about new apps, features, or hiking-related content. You can unsubscribe at any time using the link provided in every email.
Bug Reports and Support
When you submit a bug report or issue with our software, our bug-tracking system requires you to provide a way to identify you (such as your name and/or email address) so we can follow up and respond effectively. This information is used only for troubleshooting and improving our applications.
No Other Personal Data
We do not collect any other personal information such as your name, phone number, location, device identifiers, or browsing habits unless you explicitly provide it through the above channels.
2. Cookie Use
We use a limited number of cookies on our website to ensure basic functionality.
- Strictly Necessary Cookies: These cookies are essential for the website to operate properly. They enable core features such as navigating between pages, maintaining your session while using forms (e.g., newsletter signup or bug report submission), and basic security measures. These cookies do not track your browsing behavior and are exempt from consent requirements under the ePrivacy Directive and GDPR.
- No Non-Essential Cookies: We do not use analytics, advertising, tracking, or any other non-essential cookies that would require your prior consent.
You can manage or block cookies through your browser settings at any time. However, disabling strictly necessary cookies may affect the functionality of the website (for example, forms may not work properly).
3. How We Use Your Information
Any information you voluntarily provide is used only for the purposes you intended:
- Sending occasional newsletters (if you subscribed)
- Responding to and resolving bug reports or support requests
We do not use your information for marketing purposes beyond the newsletter you opted into, nor do we engage in profiling or targeted advertising.
4. Sharing and Disclosure of Information
We do not sell, rent, distribute, or share your personal information with any third parties. Your email address and any bug report details remain strictly with us and are used only for the purposes described above. We may disclose information only if required by law (for example, in response to a valid court order or government request).
5. GDPR Compliance (For Users in the EU/EEA)
We process personal data in accordance with the EU General Data Protection Regulation (GDPR) where it applies.
Lawful Basis for Processing:
- Newsletter Subscription: We rely on your explicit consent (Article 6(1)(a) GDPR). Consent is freely given, specific, informed, and unambiguous. You can withdraw your consent at any time by unsubscribing.
- Bug Reports and Support: We rely on our legitimate interests (Article 6(1)(f) GDPR) in providing effective customer support and improving our software.
- Strictly Necessary Cookies: These are processed based on our legitimate interest in providing a functional website or as strictly necessary for the service explicitly requested by the user.
International Data Transfers:
We are based in the United States. If we process data from EU/EEA users, appropriate safeguards (such as Standard Contractual Clauses) may be used where necessary to ensure an adequate level of protection.
Your GDPR Rights:
As a data subject, you have the following rights regarding your personal data:
- Right to access
- Right to rectification (correction)
- Right to erasure (“right to be forgotten”)
- Right to restriction of processing
- Right to object to processing
- Right to data portability
To exercise any of these rights, please contact us at the email address below. We will respond within one month (or as required by law).
Data Retention:
We retain your email address for the newsletter only as long as you remain subscribed. Bug report information is kept only as long as necessary to resolve the issue and improve the software, after which it is deleted or anonymized. We do not engage in automated decision-making or profiling.
6. Data Security
We take reasonable technical and organizational measures to protect any information you provide. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
7. Children’s Privacy
Our website and apps are not directed at children under the age of 13. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy, how we handle your information, cookie usage, or wish to exercise your GDPR rights, please contact us at:
Email: privacy@nhhike.com
By using our website and downloading our apps, you agree to the practices described in this Privacy Policy.